FAQ
These are some of the questions we get asked regularly by y'all! If you have any other questions, don't hesitate to ask.
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WHAT IS THE SCIENCE BEHIND THE SAUCE?
The science behind our sauce is the wonderful process of fermentation. Living naturally on the peppers are a variety of wild strains of lactic acid producing bacteria (l. Lactis). Our process involves creating ideal conditions for these particular desired bacteria to thrive while inhibiting other types of bacteria from surviving. This allows the lactic acid producing bacteria to eat the natural sugars in the peppers and create lactic acid in the process. Lactic acid has a delicious tangy flavor that is not as sharp and acidic as vinegar, and the fermentation process itself helps to blend flavors in a way that cannot otherwise be achieved.
For more in-depth information on this fermentation process, click here.
SO, YOU DON'T USE VINEGAR?
We are still using small amounts of apple cider vinegar in some of our original flavors. We did this originally to ensure that fermentation could not continue if the bottles were re-introduced to lactic acid bacteria after pasteurization. The vinegar prevents that from happening by lowering the pH to levels below what l. Lactis can tolerate, so you won't end up with exploding hot sauce bottles.
However, we have begun the process of substituting the vinegar with kombucha with some of our newer flavors and have seen great results. We intended to eventually move all of our flavors to kombucha and stop using vinegar entirely. Take a look at the ingredients list to find out which flavors have made the switch.
WHERE IS YOUR HOT SAUCE MADE?
Our hot sauce is manufactured by us, in a professional kitchen in Dallas, Texas, and shipped from our warehouse in Fort Worth afterward. Our home office is located in Fort Worth as well. We make and bottle our products ourselves; no third parties are involved in any way in the production of our products.
DO YOU HAVE A BRICK-AND-MORTAR STORE?
We do not have a permanent retail location. We primarily sell our products online, at weekend events in the DFW area, and at various retail locations around the country. For a full list of where to find our products, click here.
SHOULD I REFRIGERATE AFTER OPENING?
You do not have to refrigerate after opening. Just store them in a cool, dry place away from direct sunlight, the rest is preference. If you prefer your hot sauce at room temperature or cold.
WILL YOU SEND ME A STICKER?
We send out a sticker FREE with every single order.